1. Cancellation & Rescheduling

We require advance notice for changes to your appointment:

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Non-Permanent Services (e.g., brows wax, luxe tint):

• Cancel/reschedule 48+ hours before → no fee.

• Within 24 hours or same-day → 50% of service charged.

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Permanent Makeup (PMU):

• Cancel/reschedule 72+ hours before → no fee.

• Within 72 hours → 50% of service charged.

• Deposits are non-refundable and non-transferable. Rescheduling requires a new deposit.

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2. Late Arrivals & Grace Periods

Out of respect for other clients:

• Non-permanent services: Arrival >10 minutes late → canceled, charged 50%.

• PMU services: Arrival more than 15 minutes late → canceled, charged 50%.

 

3. No-Shows

• Missed appointments without notice → 100% of service charged.

• Repeat offenses may result in inability to book future appointments.

 

4. Payments & Fees

• All fees owed must be paid before rebooking.

• No extra guests or children permitted during appointments.

• Balances due day-of must be paid via cash or card. 

• If using our financing options, please inform us so we can better serve you. 

 

By booking, you agree to this policy. We appreciate your understanding!