CANCELLATION POLICY

This studio operates by appointment only. Kindly review the policies below prior to reserving your time.

 

THE STUDIO EXPERIENCE

 

Each appointment is thoughtfully reserved to provide a personalized, unhurried experience. These policies are in place to protect the time, care, and attention given to every client. 

 

APPOINTMENT ADJUSTMENTS

Permanent Makeup Services

• Adjustments made 72+ hours in advance will be accommodated without fee

• Adjustments made within 72 hours are subject to a 50% service charge

• All deposits are non-refundable Brow Services (Brow Wax, Luxe Tint, Lamination, and similar services)

• Adjustments made 48+ hours in advance will be accommodated without fee

• Adjustments made within 48 hours are subject to a 50% service charge

 

TOUCH-UP TIMING

• Appointments booked after 12 months will be considered 18-month services

• Appointments booked after 18 months will be considered 24-month services

 

ARRIVAL ETIQUETTE

To preserve the flow of the day and respect all reserved appointments: Permanent Makeup Services

• Clients arriving more than 15 minutes late may need to be canceled and will incur a 50% charge Brow Services

• Clients arriving more than 10 minutes late may need to be canceled and will incur a 50% charge

 

MISSED APPOINTMENTS

• Appointments missed without notice will be charged in full

• Repeated missed appointments may result in restricted future booking privileges

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PAYMENTS & STUDIO GUIDELINES

• Any outstanding balance must be paid before future appointments may be reserved

• To maintain a calm and private environment, children and additional guests are not permitted

• Remaining balances are due the day of service via cash or card

• Clients planning to use financing options are kindly asked to notify us in advance

 

By confirming your appointment, you acknowledge and accept the policies above. We look forward to welcoming you to the studio.